Legal Document

Privacy Policy

Last Updated: March 13, 2026

1. Introduction

CloudCart ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

2.1 Discord Authentication Data

When you sign in with Discord, we collect:

  • Discord User ID (unique identifier)
  • Username and discriminator
  • Email address (if provided by Discord)
  • Avatar/profile picture

2.2 Transaction Data

We collect information about your transactions including:

  • Purchase history and amounts
  • CloudCart Coins balance (our platform currency)
  • Payment method used
  • Transaction timestamps and status

2.3 Shop and Product Data

If you create a shop, we collect:

  • Shop name and description
  • Product listings, descriptions, and files
  • Sales and revenue data
  • Customer reviews and ratings

2.4 Usage Data

  • IP address and device information
  • Browser type and version

2.5 Communications

Messages sent through our support channels, dispute system, or direct communications with our team.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions and manage virtual currency balances
  • Enable shop creation and product listings
  • Facilitate purchases and downloads
  • Handle disputes and customer support
  • Prevent fraud and ensure platform security
  • Improve our services and user experience
  • Send important notifications about your account or transactions
  • Comply with legal obligations

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are kept for legal and accounting purposes. You may request account deletion, but some data may be retained for legal compliance.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings, but some features may not function properly without them.

6. Children's Privacy

CloudCart is not intended for users under 13 years of age. We do not knowingly collect information from children. Users under 18 require parental consent. If we discover we have collected data from a child under 13, we will delete it promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Discord Support Server: https://discord.gg/yHQVh6qmwZ

Project Owner: 3LAWI (Discord ID: 1400851271128449264)

By using CloudCart, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.